Last updated: 4 June 2026
Safety On helps people share safety information with trusted friends and family, start Safety On trips, receive Guardian App Alerts, use My Circle live location sharing, and manage optional plan features. This page explains what information we collect, how we use it, and the choices available to users.
Safety On is the personal safety service available through mysafetyon.com and the Safety On app. If you have a privacy question or request, contact support@mysafetyon.com.
Safety On helps users set up a Safety On profile, start timed protection trips, choose trusted guardians, share live location in My Circle, and receive or manage Guardian App Alerts. Safety On is a personal safety and location-sharing app. It is not a replacement for emergency services, medical monitoring, or professional emergency response.
We collect information you provide directly, information created when you use Safety On, and technical information needed to operate the service.
When you grant location permission, Safety On may collect precise location information to support live safety location sharing with trusted friends and family, active Safety On protection features, and guardian alerts. If you allow background location, Safety On can keep sharing and updating location when the phone is locked or the app is in the background. Background location is not used for advertising.
My Circle lets users share live location and everyday connection with the Circle members they choose. Users choose who is in their Circle and who can see the information shared there.
Location history is optional and plan-limited. Where available, Safety On currently describes the history window as: Free: 2 days, Safety On Plus: 7 days, Safety On Premium: 30 days. Users can turn location history off where the app provides that control.
Users choose the guardians they want Safety On to contact. Safety On may share relevant trip details, alert status, and useful live location information with those guardians so they can respond. Guardian App Alerts are a related but separate app sign-in flow for phones that should receive free guardian alerts for someone else.
If you allow contacts access, Safety On can read contact details on your device to help you choose guardians or people to invite. The specific names, phone numbers, or email addresses you choose to use with Safety On may then be stored as part of your trips, invites, guardian selections, or Circle participation.
Safety On uses push notifications and related device data to deliver Guardian App Alerts, support trip and sign-in flows, and keep the app working properly.
Safety On may receive plan, entitlement, and payment-status information needed to operate paid features. For the Google Play version, in-app purchases may be handled by Google Play. Safety On may also use payment providers such as Stripe for website or other supported purchase paths. Payment providers process their own payment details under their own terms and privacy policies. Safety On does not store full card numbers or card security codes.
We share information only where needed to operate Safety On, support the user's choices, or meet legal, security, and safety requirements. Safety On does not sell personal data, and it does not use background location for advertising.
We keep information only for as long as reasonably needed to operate Safety On, maintain security, support the features you use, resolve disputes, meet legal obligations, and keep payment or fraud-prevention records where necessary.
Safety On is designed for personal safety and family or friend coordination. If local law requires a parent or legal guardian to consent to a child's use of the service, that consent must be provided before use.
We use reasonable technical and organisational measures to protect information. No website, app, or internet service can guarantee perfect security, so users should also protect their devices, email accounts, and sign-in links.
Safety On and its service providers may process information in countries other than where you live. Where required, appropriate safeguards are used for international transfers.
We may update this policy as Safety On changes. If changes are material, we may update this page and, where appropriate, use the app or website to draw attention to the change.
For privacy questions, data requests, or policy questions, contact support@mysafetyon.com.